Who do I call if my sanitary sewer backs up into my home or busines?
In the unfortunate event of a sanitary sewer backup into your home or on your property, please contact Citizens Energy Group at (317) 924-3311. This service is available 24/7/365.
Sanitary sewers can cause a backup into your home or property when blocked. If you believe a public sanitary sewer is blocked, a CEG crew will be dispatched to evaluate the condition of the public sewer main at no cost to residents. However, CEG will not evaluate your private service line.
CEG crews are not allowed to spend public resources, such as equipment and labor, to pump out basements or help residents clean up private property.
Although CEG crews perform routine and periodic maintenance, blockages can still occur. Most sewer blockages are the result of people putting grease, trash, or other inappropriate materials down the sewer lines or manholes.
When is heavy trash day?
Heavy trash can be put out on your normal trash pickup day each week.
Does the city pick up mattresses?
Yes. We will collect mattresses and box springs on your normal trash day. There is a $25.00 charge for each piece that is out for collection. You must notify DPW by calling (317) 803-9098 if you would like to be put on the list for pickup and all charges pursuant to collection of these items will be added to your monthly sewer bill.
What items will the city not pick up with my trash?
The following items will not be picked up by employees of the Department of Public Works or any authorized agent on behalf of the City of Beech Grove:
(A) Stoves;
(B) Refrigerators;
(C) Freezers;
(D) Microwave ovens;
(E) Washers;
(F) Dryers;
(G) Dishwashers;
(H) Water heaters;
(I) Furnaces;
(J) Outdoor grills;
(K) Air conditioning units;
(L) Dehumidifiers;
(M) Any other appliance deemed hazardous or dangerous by the Director of the Department.